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Your HR Chatbot Assistant

Your HR Chatbot Assistant
Artificial intelligence and digitalisation brings about a new wave of technological tools. From fancy cloud-based software to robotics, these technological innovations have vastly enhanced workplace processes. One such technological tool would be the introduction of chat bots.
As defined by Technopedia, chatbots are defined as “an artificial intelligence (AI) program that simulates interactive human conversation by using key pre-calculated user phrases and auditory or text-based signals.” Chatbots are typically used in customer service, whereby it beats having someone physically sitting there 24 hours a day answering customers’ queries.
Increasingly, chatbots are being adopted in various other workplace processes such as supporting the HR department with the recruitment process. This includes receiving applicants’ resumes, scheduling interviews and supporting the onboarding. In short, chatbots can help to expedite the recruitment process significantly reduce the amount of time spent on recruitment, freeing up more time for the HR department to focus on other strategic HR initiatives.
Here are some ways in which chatbots can be incorporated into your recruitment process.
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