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Support

General

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  • How do I change my Login ID?

    You may change your account login ID by going to your profile in our payroll software, type in...

  • What specific payroll services do you provide?

    Gpayroll is a full-service, cloud-based payroll software provider. Here are some features that are...

  • Which country does Gpayroll support?

    Every country has extremely different tax and filing requirements. We’re working on tailoring...

  • I tried to enter my Login ID during registration, but it says that it is not available. Why?

    It is either that you have previously registered a Gpayroll software account with the same Login...

  • I have a group of companies. Can I register for only one account? How should I do this?

    Yes, you only need one account, one ID and one password in our payroll software to manage a group...

  • What is account activation?

    After registering for a Gpayroll account, we require that you “activate” it before using it....

  • How long does it take to activate my account?

    Gpayroll account activation is instantaneous. To activate, just follow the email instructions and...

  • I did not receive the account activation email. What happened? What should I do?

    Your email maybe stopped by your email server or you can check your junk mail or spam folder....

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Gpayroll is an easy to use, self-run online payroll service that will redefine and revolutionize the payroll industry. Its intuitive and automated system will help business owners focus on their core business without the hassle of managing payroll.

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