General
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How do I change my Login ID?
You may change your account login ID by going to your profile in our payroll software, type in...
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What specific payroll services do you provide?
Gpayroll is a full-service, cloud-based payroll software provider. Here are some features that are...
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Which country does Gpayroll support?
Every country has extremely different tax and filing requirements. We’re working on tailoring...
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I tried to enter my Login ID during registration, but it says that it is not available. Why?
It is either that you have previously registered a Gpayroll software account with the same Login...
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I have a group of companies. Can I register for only one account? How should I do this?
Yes, you only need one account, one ID and one password in our payroll software to manage a group...
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What is account activation?
After registering for a Gpayroll account, we require that you “activate” it before using it....
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How long does it take to activate my account?
Gpayroll account activation is instantaneous. To activate, just follow the email instructions and...
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I did not receive the account activation email. What happened? What should I do?
Your email maybe stopped by your email server or you can check your junk mail or spam folder....
