Reinventing the role of HR today

10 October, 2019
By G-Team in Human Resource

HR today is at a crossroad. Once designed to be an administrative people management and payroll department, HR today has to be agile, business-integrated and strategic.

Given the advancements in technology and the modernising shift in workplace mindsets today, HR no longer takes the backseat in terms of critical work functions. In order to keep up with the rapidly changing pace of business, HR has to step up its game and reinvent its skills and capabilities in ensure alignment with the organisation's goals.

Here are some ways in which HR can reinvent itself to avoid status quo within the organisation.

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6 things your HR head should be doing right now

08 October, 2019
By G-Team in Human Resource

The HR department plays an important role within the organisation. Employee welfare, benefits, onboarding, social activities - all typically fall under the purview of the HR department. Of course, all these are executed by the HR professionals and executives themselves but without the strategic direction from top management, these HR initiatives and processes might not even take off.

Given that the workplace and employee needs are constantly changing, here are six things that you HR head should be doing right now to meet these evolving needs.

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Raise the wages of service staff of implement a tipping culture?

20 September, 2019
By G-Team in Payroll

The wages for service staff has been a longstanding debate. These particular group of employees are subjected to long working hours, even longer overtime hours and nasty remarks from customers - all for a meagre hourly rate figure.

In countries like United States, service crew can rely on tips to boost their daily or monthly earnings. According to the United States Department of Labor, the minimum hourly rate that a tipped restaurant service crew in United States earn is USD2.13 (SGD2.85) per hour. In general, the tipping rate in United States ranges between 15% to 20% of the total bill, depending on the quality of service. Most of the time, these tips are for the service crew themselves to keep.

In Singapore, there is no minimum wage law implemented. However, service crew in Singapore can expected to earn only about SGD6 to SGD10 per hour. Moreover, tipping is not customary in Singapore - even in restaurants. In some places, such as airport, airport staff are forbidden from accepting tips.

With this single-figure hourly rate, coupled with the 10 hours and 6 days work week that service crew are expected to work, this brings their monthly salaries to around SGD1,000 to SGD1,500 at best. Is this amount sufficient for service crew to get by? Certainly not.

The solution? Raise the hourly wages for service crew or implement a tipping culture in Singapore.

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The ingredients to high employee engagement

17 September, 2019
By G-Team in Human Resource

Today, employee engagement is a big thing at every organisation. Of course, everyone is trying to figure out the key ingredients to creating a workplace whereby employees are almost “dancing” on their way to office and humming happy tunes while being busy as a bee.

Achieving this state of “happiness” within the workplace is certainly not easy. For starters, the act of going to work in itself can already cause employees to feel disengaged. Coupled with horrible bosses, lack of empathy towards employees, a toxic office environment (the list goes on), this can result in disengaged employees, low productivity and high turnover rates.

However, as the saying goes, when there is a will, there is a way. Here are the key ingredients to a high employee engagement within your organisation.

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